Every day, Leggett Immobilier interacts with people across a variety of cultures—from the Sales Support Team (SST) employee taking enquiries from across the globe to the agent interacting with a client in front of them. These exchanges can strengthen or ruin a sales deal. That’s why it’s crucial to learn to practice cultural sensitivity in real estate as part of our customer service.

In this course, explore the benefits of cultural sensitivity and get practical tools to excel in cross-cultural communication and service. These skills help create connections amid differences, an understanding of cultural cues, and respect for cultures different from our own.